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April 15, 2012 Leave a comment

I tracked the UPS shipment of my Tab every day since it left. I was relieved when it was delivered to the repair facility on Thursday. On Friday, I decided to check the status of my repair ticket on the Samsung support website. I got an error saying, “invalid number.” What!? I tried again later that day with the same result. I quickly found the phone number for Samsung and called them. I talked to a very helpful service rep who phoned the repair facility while I was on hold to make sure that my device had been received. It had indeed. She informed me that the system wouldn’t update until Monday, and that the total turn-around time for this type of repair is typically 7 to 10 business days including shipping time back to me. Cool.
We’ll see what happens this week.

thepoolehall

My Samsung Galaxy Tab 10.1 is dead! It won’t power on no matter how long I charge it, or what combinations of buttons I press.

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Categories: Gadgets Tags: , ,

My Dead Tab

April 11, 2012 2 comments

My Samsung Galaxy Tab 10.1 is dead! It won’t power on no matter how long I charge it, or what combinations of buttons I press. Read more…